![]() If your product develops a fault within the manufacturer warranty period, you need to fill out our request a return form. Please note, items purchased on finance cannot be exchanged for a gift card. If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase. To exchange a product, goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange. If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy. If you are located in New Zealand, you can order directly from our New Zealand site If you are located in Australia you can order directly from our Australian website 7 day right of exchange ![]() From when you place your order, in-stock products typically arrive within 7-10 working days for all countries that we ship to. The delivery time-frame (in days) for each product we sell is detailed on the individual product page just to the right of the main product image. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. Shipping Security & InsuranceĪll orders shipped by PB Tech are sent via a courier with a signature required for each delivery. To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost. Stop by our Wheaton, MD showroom and see for yourself.Ĭontact us if you have questions about one of our listings or if you need help finding the right piece of gear.Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE. We're an authorized dealer for almost every brand, we stock items the other stores don't, so you can try before you buy. Our mission is to help you find the right gear for your project, that thing that will bring you the most joy out of what you do. We're staffed with musicians and industry experts, people that live and breathe music gear. Buy gear the way it was meant to be bought, from a store that's been there through it all and has the vibe to prove it. Maryland, Virginia, and Washington DC's legendary music shop. We are Chuck Levin's Washington Music Center
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